Microsoft Dynamics CRM™

Finally there is a CRM application that works the way businesses do, has the ability to adapt to the inevitable change that occurs in businesses, and is so intuitive that anybody will be up and running in a few short minutes. Dynamics CRM will let you track more leads and close more sales, more rapidly and with less effort. It will give your staff the tools they need to deliver outstanding customer service greatly impoving customer retention and leading to more repeat business. Mange marketing campaigns from start to finish with less effort and better results. The flexible platform can also be used to manage just about every aspect of your business. Talk to one of Vivid Solutions's certified CRM experts today and find out how Dynamics CRM can take your business to the next level.

BENEFITS OF Microsoft Dynamics CRM™

• Increase Your Sales Revenue. There is a well know phrase in business - “Nothing happens until a sale is made”. Nothing could be more true so why not let Microsoft Dynamics CRM help you maximize your sales. By allowing you to easily manage every aspect of your sales processes, Microsoft Dynamics CRM can help your business thrive. Boost sales productivity, streamline sales cycles, automate lead management, and gain insights to drive more sales. Identify the most effective selling processes in your business and drive them throughout your organization. Improve your sales force's productivity, leaving them more time to sell. Give your sales force the tools it needs to take your business to the next level.
• Increase Customer Satisfaction, Retention and Loyalty. Everyone knows it’s easier and less expensive to keep an existing customer than to gain a new one, yet it doesn’t take much for a customer to start looking elsewhere - one slight mistake and they might be checking out your competition. Make sure that never happens by using Microsoft Dynamics CRM to help your organization deliver first class customer service. No more missed appointments, lost orders, miscommunications. Dynamics CRM provides your organization with 360 degree visibility of your customers so they get the service that keeps them come back.
• Increase your Marketing Effectiveness. Today it is more important than ever that your customers, and potential customers, know about the products and services your business offers. Use Microsoft Dynamics CRM to get your message out there quickly and effectively. Microsoft Dynamics CRM offers a marketing automation module that greatly simplifies tasks such as building customer and lead lists, developing marketing campaigns targeted at specific customers, measuring the results of these campaigns, and developing follow-up marketing efforts. Use the intuitive "Quick Campaign Wizard" to effortlessly create and execute campaigns and take advantage of developments as they occur.
• Not just for managing your customers. Do you have some aspects of your business that just don’t seem to be adequately addressed by existing software? The flexibility, of Microsoft’s Dynamics CRM will allow you to manage not just your customers but pretty much any aspect of your business - suppliers, vendors, employees, assets, fleets, contracts - if you can think of something, chances are that Dynamics CRM can manage it. More and more businesses are managing more and more of their business with Dynamics CRM every day. Talk to Vivid and see how easy and affordable it is to be one of them.

FEATURES OF Microsoft Dynamics CRM™

• Full Functionality. Dynamics CRM contains complete Sales, Customer Service, and Marketing Modules plus add from a long list of Dynamics CRM "Accelorators" to manage othjer aspects of your business at no additional cost.
• Flexible and Configurable. Dynamics CRM will match the way you do business - you don't have to change your business to fit the program.
• Incredibly Easy to Use. Dynamics CRM works just like the rest of Microsoft Office products - If your staff know how to use programs such as Outlook they will be able to be up and running on Dynamics CRM in mere minutes - not the days or weeks required by some applications.
• Work at the Office, at Home, or on the Road. Dynamics CRM has full mobile support built right in.
• Deployment Choices. Choose the way you deploy Dynamics CRM to best suit your needs. Choose on-demand, on-premise, third party hosting or something in between. And better still you can change between these options quickly and easily as your business needs change.
  • On-demand. Use Dynamics CRM as "software as a service" online from Microsoft. Be up and running instantly.
  • On-Premise. Offers the greatest amount of functionality and makes you the sole custodian of your data.
  • Hosted. Just like On-premise but without the need for your own infrastructure.
• Built in Analytics and Reporting. Dynamics CRM has the onboard tools to let you make predictions and decisions. See just how effective that last marketing campaign was, see next months sales fore cast, learn who your company's top performers are, see who your best customers are, discover buying trends. All this actionable information is at your finger tips with Dynamics CRM.